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Annette Ekholm

Head of HR global second line support at Scania Group (56k+ employees)

Others describe me as an ambitious, organized, social, and optimistic person with self-confidence. I am also often described as a good team player with the ability to build relations with different kinds of people. I work hard to reach high performance and feel comfortable taking responsibility and decisions. I have a lot of energy, yet the ability to work hard and keep calm when working under pressure.

12:00 - 12:30 pm CET

Wednesday 7 May 2025

“Scaling HR From the Inside Out: Building a Global Support Function That Enables Transformation”

In a world where HR transformation is accelerating, the spotlight often falls on strategy, leadership, and culture. But beneath every great transformation is the infrastructure that makes it all possible—processes, systems, and people working behind the scenes to bring HR strategies to life. In this session, I’ll share lessons from my journey leading foundational HR transformation work: from setting up Scania's HR Service Center in Sweden, to playing a key role in the global implementation of SAP SuccessFactors, to now heading the global second line support function. We’re currently on a journey to evolve from reactive support toward a more strategic and scalable model, with the next step being the establishment of a global Service Operations organization. This is a crucial part of our ambition to create a truly global HR community that is aligned, efficient, and empowered to support the business.