speaker-photo

Jackie Dacanay

Regional Director of Culture & Engagement at Fairmont Hotels & Resorts (20k+ employees)

Jackie Dacanay combines innovative methodologies and neuroscience-driven strategies to transform workplace cultures, fostering a sense of belonging, collective ownership, and collaboration. Her work helps teams build a more engaged and productive workforce by addressing organizational challenges through a blend of positive psychology and the "happy" and "play" at work philosophy.

Jackie has been recognized as one of Chief Navigator's Top 10 HR Executives and has received numerous accolades, including the Silicon Valley 40 under 40 awards, the YWCA Silicon Valley Tribute to Women in
Leadership award, the CHLA Women in Leadership award, and inclusion in Diversity Women Magazine’s Power 100.

Over the past 20 years, Jackie has worked with various organizations, helping them reduce turnover, increase employee retention, and improve both engagement and guest satisfaction scores. Her focus on creating psychologically safe environments allows teams to thrive, ensuring sustainable success and vibrant workplace dynamics.

 

 

12:00 - 12:30 pm CET

Wednesday 7 May 2025

"Overcoming Fear of Conflict and Rejection: Building Resilience for Authentic Workplace Connections"

Fear of conflict and rejection can be a significant barrier to effective communication, collaboration, and professional development within organizations. This session explores the origins of these common fears, their impact on workplace behavior, and strategies for overcoming them. Attendees will gain insights into cognitive-behavioral techniques, such as reframing negative thoughts and practicing assertiveness, as well as mindfulness and self-compassion practices that foster resilience. By understanding and addressing these fears, HR leaders can support employees in developing healthier coping mechanisms, enhancing communication skills, and fostering an environment where authentic, constructive relationships thrive.