Wednesday 7 May 2025

“Transforming HR with AI at Thomson Reuters”

At Thomson Reuters, we’re not just using AI in our products in the last 30 years—we’re applying it across the enterprise to elevate how we work. With company-wide access to advanced AI tools like LLaMA, ChatGPT, and Claude, we’re empowering teams to focus on high-value, strategic work. Within HR, we’ve been piloting AI-powered chatbots to enhance employee support, streamlining recruiting workflows through Workday, and using AI to draft job descriptions and communication materials. Our own product, CoCounsel tool, is helping us review employment contracts efficiently, drafting knowledge base articles and FAQs, and we’ve introduced an AI Coach to support leadership development. We’ve also completed a global benefits market comparison across 70+ countries, demonstrating how AI is helping us make smarter, faster decisions in HR.