Marnix Hiep
Principal People Strategy Consultant at Effectory (201-500 employees)
9:30 - 10:00 am
Thursday 20 November 2025
From Annual To Smart: Rethinking Our Listening Strategy
The workplace has undergone major transformations: Hybrid work models, rapid innovation, and shifting employee expectations continue to reshape how we work. Yet the way we listen to the people at the heart of these changes often remains stuck in the past. Many organizations still rely on feedback systems designed for a different era.
It’s time to modernize how we listen. Move from reacting to acting, from annual surveys to smart listening. In this session, we’ll show how continuous listening helps you truly understand what employees experience, identify challenges early, and take action that leads to real impact.
Drawing on 30 years of feedback from thousands of organizations, this talk challenges HR leaders to rethink how they listen, asking whether their people strategy is truly data-driven or just tradition-driven.