Agnes Akuamoah is a seasoned professional with over 10 years of experience in program and people management, specializing in strategically enhancing the customer experience. Currently serving as the Global Head of Customer Experience at Just Eat Takeaway, Agnes is at the forefront of revolutionizing customer interactions in the digital age.

With a keen focus on innovation, Agnes has spent the last 5 years spearheading groundbreaking initiatives that have redefined industry standards. Her expertise lies in leveraging data-driven insights to drive exceptional customer experiences, resulting in increased satisfaction and loyalty.

Agnes holds a Master's degree in International Business and Consulting, with a strong emphasis on strategic management. Her academic background, combined with her hands-on experience, equips her with a holistic understanding of the business landscape and enables her to develop and implement customer-centric strategies that yield tangible results.

Passionate about leveraging technology to create seamless and personalized interactions, Agnes is dedicated to pushing the boundaries of customer experience. Her visionary leadership and ability to translate customer needs into innovative solutions have earned her recognition as a dynamic industry leader.

Personality traits:
Keen on setting the right priorities and solving the right problems. Takes initiative and responsibility, sets direction, walks in integrity, empowers peoples, creates connection, listens, observes, is self aware, learns fast, grows, goes the extra mile, takes risks, creates, motivates, leads and that by example, cares, delivers and celebrates.