Wednesday 4 November 2026

Where Company Goals Meet Personal Wins

Career development scores are low in nearly every engagement survey, even after companies invest in platforms and programs. Why? Because employees don't ask for learning. They ask for connection, belonging, and tools that make work feel less hard. At SumUp, we stopped justifying L&D and started building it differently: co-created, in-person, anchored to real business priorities. This interview unpacks our model, our mistakes, and what it looks like when learning actually sticks.