About The Speaker
Head of Learning and Development DACH - DHL (400k+ employees)
Stefanie Wittenbecher is a coach and Head of Learning & Development (People & Culture) at DHL Freight in the DACH region. During several years of working in various roles at Deutsche Post DHL, she realized that there was a great need for personal skills development services such as coaching. As the Group employs many trained certified coaches, it was natural to combine the two and create a structured offering that would allow employees to benefit from professional coaching. This led to the creation of the “Internal Coaching Pool” in 2020 – an initiative that supports people in strengthening important “meta-competences” such as resilience, adaptability and learning. In her presentation, Stefanie Wittenbecher explains the crucial spar rules such as confidentiality, voluntariness, professionalism and self-organization as well as the results of the pilot and shares best practices for building an Internal Coaching Pool in the organization.