Thomas has over 7 years’ experience in Learning & Development which is spread across consultancy, design, development, and implementation. He has delivered projects from department to global scales, leading with organisational change, performance management, and thought leadership, and has a comprehensive history of process improvement, output elevation, and customer-centric programmes. With 13 years’ experience in financial services, Thomas has served a variety of roles, including learning functions, customer resolutions, and management.
