Amy Tessitore is a long time Moodler who recently joined eThink Education by Open LMS as a Client Care Analyst. In her role, she tackles a wide range of support inquiries and enjoys working with clients to help them benefit from all of the features Moodle has to offer. Prior to joining the team, she spent nearly a decade in the academic world working in both K12 and Higher Education. During her six years in Higher Ed, she focused on leveraging Moodle to create innovative face-to-face, hybrid and online courses. Her success in doing so was instrumental in the schools increased retention rate and successful transition to a fully online model in response to COVID-19. Amy holds a Master of Education in Instructional Design and is currently a doctoral student researching equity and bias in predictive learning analytics models.
