speaker-photo

Aleksandra Swierzynska

Director of Customer Experience at OLX Group (4.5K+ employees)

Aleksandra is a customer experience and marketing professional with +10 years of experience from top consultancy, corporate- and start-up like environment, working across multiple B2C, B2B2C and B2B industries. Aleksandra connects a strategic vision with execution, turns insights into tangible results, builds capabilities and shapes organizational culture and mindsets. She is innovative, results-oriented, comfortable working in multi-stakeholder and international environments.

10:00 - 10:30 am CET

Friday 10 November 2023

AI in CX: From Chatbots to Personalized Experiences