{"id":1640,"date":"2019-01-27T06:24:47","date_gmt":"2019-01-27T06:24:47","guid":{"rendered":"https:\/\/impactic.de\/cxconference-dach\/?page_id=1640"},"modified":"2026-05-13T11:51:33","modified_gmt":"2026-05-13T11:51:33","slug":"home","status":"publish","type":"page","link":"https:\/\/impactic.de\/cxconference-dach\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1640\" class=\"elementor elementor-1640\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c30747e elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"c30747e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99648a2\" data-id=\"99648a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaed4fb animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"aaed4fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:35,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Experience Conference DACH<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3f7fa elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"ef3f7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>28 May 2026, Berlin<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d4e743 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d4e743\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7372ac8\" data-id=\"7372ac8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03dbf0f elementor-align-left elementor-widget elementor-widget-button\" data-id=\"03dbf0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#tickets\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Buy Ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-825a63f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"825a63f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-97eeb72\" data-id=\"97eeb72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49e2c37 elementor-widget elementor-widget-spacer\" data-id=\"49e2c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-afbd224 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"afbd224\" data-element_type=\"section\" data-e-type=\"section\" id=\"about\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d9c67c8\" data-id=\"d9c67c8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a28f8b elementor-widget elementor-widget-heading\" data-id=\"2a28f8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About the Event<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70ea810 elementor-widget elementor-widget-text-editor\" data-id=\"70ea810\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Customer Experience Conference is a global series where 100+ high-profile CX professionals and decision-makers from the DACH region and Europe come to share their expertise and meet their peers. The participants include CCXOs, VPs of CX, Heads of CX, and Directors from top global companies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-864d55b\" data-id=\"864d55b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e1f0b9 elementor-widget elementor-widget-image\" data-id=\"3e1f0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/IMG-7946-scaled.jpg\" class=\"attachment-large size-large wp-image-4410\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/IMG-7946-scaled.jpg 2560w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/IMG-7946-768x576.jpg 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/IMG-7946-1536x1152.jpg 1536w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/IMG-7946-2048x1536.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1065ba7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1065ba7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9bd77f8\" data-id=\"9bd77f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3de43fe elementor-widget elementor-widget-spacer\" data-id=\"3de43fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72bb20c elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72bb20c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-329d151\" data-id=\"329d151\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:350,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8987544 elementor-widget elementor-widget-image\" data-id=\"8987544\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/IMG_3629-1-scaled.jpg\" class=\"attachment-large size-large wp-image-5213\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/IMG_3629-1-scaled.jpg 2560w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/IMG_3629-1-768x576.jpg 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/IMG_3629-1-1536x1152.jpg 1536w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/IMG_3629-1-2048x1536.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c9757d5\" data-id=\"c9757d5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:350}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2452653 elementor-widget elementor-widget-heading\" data-id=\"2452653\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Should You Attend?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-996ff6e elementor-widget elementor-widget-text-editor\" data-id=\"996ff6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Customer Experience Conference is an unparalleled opportunity for CX professionals passionate about delivering exceptional customer experiences. By attending, you will gain invaluable insights from industry leaders, learn about the latest trends and innovations in customer experience, and discover practical strategies to enhance your organization&#8217;s CX. The conference features engaging discussions, and ample networking opportunities, allowing you to connect with your peers and expand your professional network.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-743fdc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"743fdc1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a43be8d\" data-id=\"a43be8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c913531 elementor-widget elementor-widget-spacer\" data-id=\"c913531\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d6fa82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d6fa82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c306b91\" data-id=\"c306b91\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2090214 elementor-widget elementor-widget-heading\" data-id=\"2090214\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Sponsored By<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a84300 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a84300\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8aba9c0\" data-id=\"8aba9c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de058f1 elementor-widget elementor-widget-image\" data-id=\"de058f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1777\" height=\"292\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/cognigy-1.png\" class=\"attachment-large size-large wp-image-5441\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/cognigy-1.png 1777w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/cognigy-1-768x126.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/cognigy-1-1536x252.png 1536w\" sizes=\"(max-width: 1777px) 100vw, 1777px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-56ad091\" data-id=\"56ad091\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42e500e elementor-widget elementor-widget-image\" data-id=\"42e500e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"646\" height=\"280\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/sierra-logo-green-horizontald.webp\" class=\"attachment-large size-large wp-image-5451\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f86728a\" data-id=\"f86728a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66e8c8e elementor-widget elementor-widget-image\" data-id=\"66e8c8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1552\" height=\"319\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/SINCH.ST_BIG-150f4aff.png\" class=\"attachment-large size-large wp-image-5431\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/SINCH.ST_BIG-150f4aff.png 1552w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/SINCH.ST_BIG-150f4aff-768x158.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/03\/SINCH.ST_BIG-150f4aff-1536x316.png 1536w\" sizes=\"(max-width: 1552px) 100vw, 1552px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f17f97c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f17f97c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-63ce57f\" data-id=\"63ce57f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00bf536 elementor-widget elementor-widget-image\" data-id=\"00bf536\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1722\" height=\"300\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/T_L_Black_RGB-3-1.png\" class=\"attachment-large size-large wp-image-5458\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/T_L_Black_RGB-3-1.png 1722w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/T_L_Black_RGB-3-1-768x134.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/T_L_Black_RGB-3-1-1536x268.png 1536w\" sizes=\"(max-width: 1722px) 100vw, 1722px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ad93f1d\" data-id=\"ad93f1d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce8bb51 elementor-widget elementor-widget-image\" data-id=\"ce8bb51\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1813\" height=\"243\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/lomsrcons-group.png\" class=\"attachment-large size-large wp-image-5522\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/lomsrcons-group.png 1813w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/lomsrcons-group-768x103.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/lomsrcons-group-1536x206.png 1536w\" sizes=\"(max-width: 1813px) 100vw, 1813px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-867f35d\" data-id=\"867f35d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27840d0 elementor-widget elementor-widget-image\" data-id=\"27840d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2126\" height=\"672\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Twilio_logo.png\" class=\"attachment-large size-large wp-image-5539\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Twilio_logo.png 2126w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Twilio_logo-768x243.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Twilio_logo-1536x486.png 1536w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Twilio_logo-2048x647.png 2048w\" sizes=\"(max-width: 2126px) 100vw, 2126px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cdc9a5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cdc9a5b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac9a8da\" data-id=\"ac9a8da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e23e6d3 elementor-widget elementor-widget-spacer\" data-id=\"e23e6d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e35196 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e35196\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ba72d2\" data-id=\"9ba72d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62457b8 elementor-widget elementor-widget-heading\" data-id=\"62457b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Topics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d12cbb7 elementor-widget elementor-widget-spacer\" data-id=\"d12cbb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99509ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99509ed\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1f84a80\" data-id=\"1f84a80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1aaa7b9 elementor-widget elementor-widget-icon-box\" data-id=\"1aaa7b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTransforming Customer Feedback into Business Insights\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFind out how top companies are using real-time feedback tools and techniques to quickly respond to customer needs and expectations, and to identify and resolve issues before they escalate.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ff532a4\" data-id=\"ff532a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f2a096 elementor-widget elementor-widget-icon-box\" data-id=\"9f2a096\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEmpowering Customer Support Teams\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tConstruct a seamless and integrated experience across multiple touchpoints and digital channels and explore the benefits of an omnichannel approach, including increased customer engagement and loyalty. Master the delivery of an outstanding digital customer experience, including strategies for omnichannel engagement, personalization, and the use of data and analytics\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-17173e2\" data-id=\"17173e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4faa5e elementor-widget elementor-widget-icon-box\" data-id=\"a4faa5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tElevating CX with Intelligent AI Applications\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tExamine the impact of AI on enhancing customer experiences. Learn effective techniques for using AI to analyze customer data and feedback, and how to integrate these insights into service improvement and decision-making processes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94d68ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94d68ae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-866639a\" data-id=\"866639a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b23757f elementor-widget elementor-widget-icon-box\" data-id=\"b23757f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAdopting a High-Performing Customer Service Culture\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tBuild a consistent and seamless customer experience from the moment a customer learns about your brand to after the sale. Our speakers also cover best practices for resolving customer issues effectively and efficiently, and for continuously gathering and acting on customer feedback to drive improvement.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bb9d2ce\" data-id=\"bb9d2ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e8833a elementor-widget elementor-widget-icon-box\" data-id=\"6e8833a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRamping up CX with Intelligent Conversations\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLeverage AI and chatbots to improve customer engagement and satisfaction and learn best practices for designing conversational interfaces that are intuitive, effective, and efficient. Discover how to use natural language processing and machine learning to create conversational experiences that provide customers with personalized and relevant information, support, and recommendations\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fda9cc8\" data-id=\"fda9cc8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63e35ca elementor-widget elementor-widget-icon-box\" data-id=\"63e35ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDeveloping a Systematic Customer-Centric Approach\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tExplore the importance of placing the customer at the center of all business decisions and strategies and learn practical methods for gathering customer feedback, conducting customer research, and integrating customer insights into decision-making.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c61fed7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c61fed7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9615763\" data-id=\"9615763\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39863b3 elementor-widget elementor-widget-icon-box\" data-id=\"39863b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBuilding an Omnichannel CX in the Digital Age\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tConstruct a seamless and integrated experience across multiple touchpoints and digital channels and explore the benefits of an omnichannel approach, including increased customer engagement and loyalty. Master the delivery of an outstanding digital customer experience, including strategies for omnichannel engagement, personalization, and the use of data and analytics\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-582de6f\" data-id=\"582de6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d073eaa elementor-widget elementor-widget-icon-box\" data-id=\"d073eaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCrafting a Proactive Customer Service Strategy\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tLearn how to move beyond reactive customer service to a proactive approach that anticipates customer needs and resolves issues before they arise. Explore techniques for implementing predictive analytics, customer journey mapping, and proactive communication strategies that not only improve customer satisfaction but also reduce service costs.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-918deb1\" data-id=\"918deb1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56d063e elementor-widget elementor-widget-icon-box\" data-id=\"56d063e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDriving Customer Satisfaction Throughout the Buying Journey\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCreate a seamless and enjoyable customer experience from pre-purchase to post-purchase and examine the different touchpoints in the customer journey and the impact they have on customer satisfaction. Uncover strategies for creating a consistent brand experience, ensuring a smooth handoff between channels, and resolving customer issues effectively.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08c1f4f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08c1f4f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-603b1df\" data-id=\"603b1df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2de2756 elementor-widget elementor-widget-spacer\" data-id=\"2de2756\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-643cb092 animated-fast elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"643cb092\" data-element_type=\"section\" data-e-type=\"section\" id=\"speakers\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e5956f7 animated-fast\" data-id=\"1e5956f7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-524ccf55 animated-fast elementor-widget elementor-widget-exhibz-title\" data-id=\"524ccf55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:35,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n    <div class=\"title-section-area\">\n        <h2 class=\"section-title\">\n            <span class=\"sub-title\"><\/span>\n\t\t\tEvent Speakers        <\/h2>\n\t\t                    <\/div><!-- Section title -->\n    \n    \n\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7f12978b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f12978b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4100ac9\" data-id=\"4100ac9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcb6a05 elementor-widget elementor-widget-exhibz-speaker\" data-id=\"bcb6a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Copy-of-CX-Conference-May-2023-Speaker-design-8.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_bcb6a055309\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/marcus-nessler\/\"> Marcus Nessler <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tHead of Customer Experience at Samsung Electronics (120k+ employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_bcb6a055309\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Copy-of-CX-Conference-May-2023-Speaker-design-8.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/marcus-nessler\/\"> Marcus Nessler <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Head of Customer Experience at Samsung Electronics (120k+ employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd9513 elementor-widget elementor-widget-exhibz-speaker\" data-id=\"dfd9513\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-6.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_dfd95135574\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/paulina-k\/\"> Paulina Kowalska <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tHead of Customer Service at Sunday Natural (1-1k employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_dfd95135574\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-6.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/paulina-k\/\"> Paulina Kowalska <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Head of Customer Service at Sunday Natural (1-1k employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-eea9aa1\" data-id=\"eea9aa1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18d0f21 elementor-widget elementor-widget-exhibz-speaker\" data-id=\"18d0f21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Speaker-design-56.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_18d0f215548\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/ruchi-shah\/\"> Ruchi Shah <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tVP of Strategic Growth and Operational Excellence at aviv group (1-5k employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_18d0f215548\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Speaker-design-56.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/ruchi-shah\/\"> Ruchi Shah <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> VP of Strategic Growth and Operational Excellence at aviv group (1-5k employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9079846 elementor-widget elementor-widget-exhibz-speaker\" data-id=\"9079846\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-4.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_90798465561\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/sarah-calvo\/\"> Sarah Calvo <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tOrganizational Development &amp; Behavioral Expert at Elektrobit (1-5k employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_90798465561\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-4.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/sarah-calvo\/\"> Sarah Calvo <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Organizational Development &amp; Behavioral Expert at Elektrobit (1-5k employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-d7f7a88\" data-id=\"d7f7a88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-871745f elementor-widget elementor-widget-exhibz-speaker\" data-id=\"871745f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Speaker-design-11.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_871745f5335\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/svetoslava-ande\/\"> Svetoslava Ande <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tTeam Lead CX Markets &amp; Propositions - Customer Experience Management at Zalando (11k+ employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_871745f5335\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Speaker-design-11.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/svetoslava-ande\/\"> Svetoslava Ande <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Team Lead CX Markets &amp; Propositions - Customer Experience Management at Zalando (11k+ employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24d4c8b elementor-widget elementor-widget-exhibz-speaker\" data-id=\"24d4c8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-8.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_24d4c8b5554\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/timo-reis\/\"> Timo Reis <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tGlobal Operations Excellence Lead at Riverty (5-10k employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_24d4c8b5554\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-8.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/timo-reis\/\"> Timo Reis <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Global Operations Excellence Lead at Riverty (5-10k employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-70d45a7\" data-id=\"70d45a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f4b099 elementor-widget__width-initial elementor-widget elementor-widget-exhibz-speaker\" data-id=\"4f4b099\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_4f4b0995501\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/paul-preute\/\"> Paul Preute <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tAssociate AI Transformation Consultant at NiCE Cognigy (201-500 employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_4f4b0995501\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/paul-preute\/\"> Paul Preute <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Associate AI Transformation Consultant at NiCE Cognigy (201-500 employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\tPaul Preute is an expert in conversational AI and customer experience with a strong focus on enterprise-scale automation. At NiCE Cognigy, he works closely with organizations to design, implement, and scale AI-driven customer service solutions that deliver real business impact. He combines a deep understanding of technology with a practical, hands-on approach to make complex AI topics accessible and actionable.                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef4556 elementor-widget__width-initial elementor-widget elementor-widget-exhibz-speaker\" data-id=\"1ef4556\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-speaker.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\n\t\t\t            <section class=\"ts-speakers-standard ts-speakers speaker-classic section-bg\">\n                <div class=\"ts-speaker\" style=\"--speaker-color: #25CD44\">\n                    <div class=\"speaker-img\">\n\t\t\t\t\t\t                            <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-7.png\"\n                                 alt=\"\">\n\t\t\t\t\t\t                        <a href=\"#popup_1ef45565595\"\n                           class=\"view-speaker ts-image-popup\" data-effect=\"mfp-zoom-in\">\n                            <i class=\"icon icon-plus\"><\/i>\n                        <\/a>\n                    <\/div>\n                    <div class=\"ts-speaker-info\">\n                        <h3 class=\"ts-title\">\n                            <a href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/samantha-aquino\/\"> Samantha Aquino <\/a>\n                        <\/h3>\n                        <p>\n\t\t\t\t\t\t\tEnterprise Customer Success Manager at Woba (51-200 employees)                        <\/p>\n                    <\/div>\n                    <!--- speaker info end -->\n                    <!-- popup start-->\n                    <div id=\"popup_1ef45565595\"\n                         class=\"container ts-speaker-popup mfp-hide\">\n                        <div class=\"row\">\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-img\">\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-7.png\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                <\/div>\n                            <\/div>\n                            <!-- col end-->\n                            <div class=\"col-lg-6\">\n                                <div class=\"ts-speaker-popup-content\">\n                                    <h3 class=\"ts-title\"><a\n                                                href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/samantha-aquino\/\"> Samantha Aquino <\/a>\n                                    <\/h3>\n                                    <span class=\"speakder-designation\"> Enterprise Customer Success Manager at Woba (51-200 employees)<\/span>\n\t\t\t\t\t\t\t\t\t                                        <img decoding=\"async\" src=\"\"\n                                             alt=\"\">\n\t\t\t\t\t\t\t\t\t                                    <p>\n\t\t\t\t\t\t\t\t\t\t                                    <\/p>\n                                    <div class=\"ts-speakers-social\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n                                <!-- ts-speaker-popup-content end-->\n                            <\/div>\n                            <!-- col end-->\n                        <\/div>\n                        <!-- row end-->\n                    <\/div>\n                    <!-- popup end-->\n                <\/div>\n            <\/section>\n            <!-- ts-speaker end  -->\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ee4073a animated-fast elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee4073a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-297f870\" data-id=\"297f870\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d55ce8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d55ce8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d0fdea8\" data-id=\"d0fdea8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f43f58 elementor-widget elementor-widget-heading\" data-id=\"6f43f58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Testimonials<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-932ae08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"932ae08\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21f7b0f\" data-id=\"21f7b0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ffc972 elementor-testimonial--skin-bubble elementor-testimonial--layout-image_stacked elementor-testimonial--align-center elementor-arrows-yes elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"4ffc972\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tGood networking opportunity, inspirational topics\u200b\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/1666107055292.jpg\" alt=\"George Ntatianidis\u200b\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">George Ntatianidis\u200b<\/span><span class=\"elementor-testimonial__title\">Director Customer Experience at  Pixelz Inc\u200b<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tGreat event, very well organized, and finally not only B2C but with a good mix of topics which make it interesting for everyone!\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2023\/05\/caludio.jpg\" alt=\"Claudio Toldi\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Claudio Toldi<\/span><span class=\"elementor-testimonial__title\">Head of eBusiness & Customer Experience leader at Continental<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-023b5e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"023b5e5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-056ae2f\" data-id=\"056ae2f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bbac7b elementor-widget elementor-widget-spacer\" data-id=\"4bbac7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e557b72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e557b72\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7e42e6\" data-id=\"e7e42e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41420a8 elementor-widget elementor-widget-heading\" data-id=\"41420a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Engaging Activities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bc1168 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bc1168\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ac5b33\" data-id=\"8ac5b33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7846cf elementor-widget elementor-widget-spacer\" data-id=\"d7846cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cf19ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2cf19ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f37adf2\" data-id=\"f37adf2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c46b14a elementor-widget elementor-widget-icon-box\" data-id=\"c46b14a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tNetworking and 1:1 Meetings\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur event is an outstanding gathering of CX professionals from Europe, reputable solution providers, and world-class experts. It\u2019s an exceptional opportunity to expand your network in the DACH region and Europe and discuss the best practices in the CX domain.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4fd969b\" data-id=\"4fd969b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1b0933 elementor-widget elementor-widget-icon-box\" data-id=\"d1b0933\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEngaging Panel Discussions and Q&amp;A Sessions\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tInteract with our panelists, ask questions, discuss your challenges, and learn how the largest companies around the world have solved problems similar to yours and how they optimize their CX strategies. Our panelists are customer experience experts from diverse industries.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0eb1413\" data-id=\"0eb1413\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e47ce06 elementor-widget elementor-widget-icon-box\" data-id=\"e47ce06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPresentations\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur speakers discuss the latest trends in the CX field. The attendees can always engage in the discussion with questions and comments in the Q&amp;A sessions. Most importantly, you learn how top companies are dealing with those challenges and you get inspiration on how you can improve the results of your team\u2019s work.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50e6e07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50e6e07\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-78ce7ea\" data-id=\"78ce7ea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45b80ec elementor-widget elementor-widget-icon-box\" data-id=\"45b80ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLive Interviews\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnjoy a spontaneous and engaging discussion around one of the CX hot topics. It\u2019s a remarkable opportunity to address new challenges in a more practical way.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ce0985d\" data-id=\"ce0985d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7d3774 elementor-widget elementor-widget-icon-box\" data-id=\"f7d3774\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCommunity and Benchmarking\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAccess an international community of 100+ high-profile CX experts and decision-makers from top companies in the DACH region and have an insight into the new cutting-edge CX strategies and grab the chance to evaluate your accomplishments compared to your peers.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b7f45d8\" data-id=\"b7f45d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0c7f58 elementor-widget elementor-widget-icon-box\" data-id=\"e0c7f58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPre\/Post-Event Activities\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnhance your conference experience by signing up for exclusive pre\/post-event activities brought to you by our partners. Indulge in delectable dinner, raise a glass at a cocktail party, engage in thought-provoking roundtables, or sharpen your skills at a workshop.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eb86108 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb86108\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6d12ae\" data-id=\"e6d12ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aff73db elementor-widget elementor-widget-spacer\" data-id=\"aff73db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5a51b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5a51b3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c576cd9\" data-id=\"c576cd9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83285d7 elementor-widget elementor-widget-heading\" data-id=\"83285d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">Event Agenda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55c13501 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55c13501\" data-element_type=\"section\" data-e-type=\"section\" id=\"agenda\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14188563\" data-id=\"14188563\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eca2eaf elementor-widget elementor-widget-exhibz-schedule\" data-id=\"eca2eaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-schedule.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"ts-schedule ts-schedule-alt\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <!-- col end-->\n            <div class=\"col-lg-12 text-center wow fadeInUp\" data-wow-duration=\"1.5s\" data-wow-delay=\"500ms\">\n                <div class=\"ts-schedule-nav mb-70\">\n                    <ul class=\"nav nav-tabs\" role=\"tablist\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                <li class=\"nav-item\">\n                                    <a class=\"active\" title=\"28 May 2026\"\n                                       href=\"#date1\" role=\"tab\" data-toggle=\"tab\">\n                                        <h3>28 May 2026<\/h3>\n\t\t\t\t\t\t\t\t\t\t                                            <h3>Thursday<\/h3>\n\t\t\t\t\t\t\t\t\t\t                                    <\/a>\n                                <\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                    <\/ul>\n                    <!-- Tab panes -->\n                <\/div>\n            <\/div>\n            <!-- col end-->\n        <\/div>\n        <!-- row end-->\n        <div class=\"row\">\n            <div class=\"col-lg-12\">\n                <div class=\"tab-content schedule-tabs\">\n\t\t\t\t\t\t\t\t\t\t\t                            <div role=\"tabpanel\" class=\"tab-pane active\" id=\"date1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 8:00 to 9:00 am  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tArrival, Check-in &amp; Networking Coffee                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/registration\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRegistration                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 9:00-9:30 am  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Way to Success: What Fan Experience Teaches Us for Customer Experience                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul>\r\n \t<li>Which principles from professional team sports fan experience can be successful for Customer Experience?<\/li>\r\n \t<li>What do we learn about Loyalty, belonging and Service?<\/li>\r\n \t<li>Connecting physical and digital experience<\/li>\r\n<\/ul>                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/marcus-nessler\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Copy-of-CX-Conference-May-2023-Speaker-design-8.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Copy-of-CX-Conference-May-2023-Speaker-design-8.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Copy-of-CX-Conference-May-2023-Speaker-design-8-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Copy-of-CX-Conference-May-2023-Speaker-design-8-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMarcus Nessler                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 9:30 - 10:00 am  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tGoodbye Bots \u2013 Hello Agents: How Agentic AI Redefines Customer Experience                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWe're in the AI era already, and the way we think about customer service will never be the same. The future belongs to intelligent, autonomous AI agents that don't just answer questions, but understand, reason, and act. Discover how Agentic AI is transforming today's contact centers, resolving customer inquiries faster, empowering frontline employees, and streamlining operations at scale. Paul Preute explores how next-generation AI agents autonomously interact with systems, harness contextual data in real time, and collaborate seamlessly alongside service teams. Not a vision of tomorrow but a reality being built right now. Walk away with real-world insights, actionable learnings, and a clear perspective on where Agentic AI is taking customer experience next.                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/paul-preute\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/04\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPaul Preute                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 10:00 - 10:30 am  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tFostering a Customer Centric Culture                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tThis topic explores the practical steps to cultivate a truly customer-centric organization. Starting with leadership commitment, I will outline strategies to align teams, processes, and technologies toward delivering an outstanding customer experience. A core focus will be the setup of a robust governance framework designed to ensure swift action on identified defects. I will share best practices on using multiple data sources for defect detection and providing stakeholders with self-service dashboards to foster transparency, independent follow-up, and a shared responsibility for quality.                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/svetoslava-ande\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Speaker-design-11.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Speaker-design-11.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Speaker-design-11-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2025\/07\/Speaker-design-11-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tSvetoslava Ande                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 10:30 - 11:30 am  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/coffee-break-networking-session\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCoffee Break\/Networking Session                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 11:30 - 12:00 pm  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t From Time-Critical Migration to Unified, AI-Powered CX                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow do you turn a time-critical system replacement into the foundation for a scalable, AI-enabled customer experience transformation?\r\n\r\nIn this session, Timo Reis shares how Riverty replaced a legacy customer service system under significant time pressure \u2014 delivering a new omnichannel foundation within just 100 days. Rather than attempting a full transformation at once, the focus was on building a robust, AI-ready platform as the first step toward consolidating a fragmented, multi-country landscape.\r\n\r\nThe session highlights the decision criteria behind the platform choice, the measurable impact achieved early on, and the execution discipline required to deliver at speed. It also provides a forward-looking perspective on Phase II: scaling AI across the service value chain.\r\n\r\nAttendees will gain practical insights into platform selection criteria, measurable impact KPIs and ROI frameworks, and how to move from an isolated system replacement to a unified, AI-powered CX model with tangible business value.                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/timo-reis\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-8.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-8.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-8-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-8-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tTimo Reis                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 12:00 - 12:30 pm  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhy Customer Experience Fails - A Live System Breakdown Experience                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tMost customer experience initiatives don\u2019t fail because of strategy, tools, or talent, they fail because the system behind them breaks under real conditions. In this keynote, I take an experiential approach to help the audience see and feel how complexity, misalignment, and pressure impact execution and ultimately customer outcomes. By shifting the focus from individuals to the environments they operate in, this session offers a new lens to understand why CX efforts stall and what it takes to redesign systems for clarity, ownership, and performance.                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/sarah-calvo\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-4.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-4.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-4-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-4-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tSarah Calvo                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 12:30 - 1:30 pm  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/lunch-break\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tLunch Break                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 1:30 - 2:30 pm  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/the-great-debate\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Great Debate                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 2:30 - 3:00 pm  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/coffee-break-networking-session\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCoffee Break\/Networking Session                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 3:00-3:30 pm <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tTransforming Customer Feedback into Business\/Product Insights                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/ruchi-shah\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Speaker-design-56.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Speaker-design-56.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Speaker-design-56-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Speaker-design-56-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRuchi Shah                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 3:30-4:00 pm  <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tImplementing Agentic AI in Customer Service Without Losing the Human Touch                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tThis topic explores practical experience implementing AI and automation within a fast-growing customer service organization while maintaining a strong customer-centric approach. The session will cover how AI can be introduced into daily support operations to improve scalability, efficiency, and customer experience without losing the human element that remains essential in Customer Service. A core focus will be the balance between automation and human support, including where AI performs effectively, where human intervention is still critical, and how operational processes and system integrations can help reduce contact rates while improving CSAT. Key learnings from introducing more agentic AI approaches into Customer Service operations will also be shared, while ensuring customer trust, empathy, and quality remain central to the experience                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/paulina-k\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"1825\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-6.png\" class=\"schedule-slot-speakers\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-6.png 1200w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-6-768x1168.png 768w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/05\/Copy-of-Copy-of-CX-Conference-May-2023-Speaker-design-6-1010x1536.png 1010w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPaulina Kowalska                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <div class=\"schedule-listing multi-schedule-list row\">\n                                        <div class=\"col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"schedule-slot-time\">\n                                                    <span> 4:00 pm <\/span>\n                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n                                        <div class=\"col-lg-5\">\n                                            <div class=\"schedule-slot-info\">\n                                                <div class=\"schedule-slot-info-content\">\n\n                                                    <h3 class=\"schedule-slot-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <!-- <strong>@ Fredric Martinsson <\/strong> -->\n                                                    <\/h3>\n                                                    <p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <\/p>\n                                                <\/div>\n                                                <!--Info content end -->\n                                            <\/div>\n                                        <\/div>\n                                        <!-- Slot info end -->\n                                        <div class=\"col-lg-4\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <div class=\"single-speaker-2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                        <div class=\"speaker-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <a rel=\"noreferrer\"\n                                                                   href=\"https:\/\/impactic.de\/cxconference-dach\/speaker\/closing-remarks-end-of-conference\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                                                <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                                            <p class=\"schedule-speaker speaker-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tClosing Remarks &amp; End of Conference                                                            <\/p>\n                                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                            <!-- .multispeaker end -->\n                                        <\/div>\n                                    <\/div>\n\t\t\t\t\t\t\t\t                                <!--schedule-listing end -->\n                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <!-- container end-->\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b23315c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b23315c\" data-element_type=\"section\" data-e-type=\"section\" id=\"tickets\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-809cc2e\" data-id=\"809cc2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4a6efe elementor-invisible elementor-widget elementor-widget-exhibz-title\" data-id=\"c4a6efe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n    <div class=\"title-section-area\">\n        <h2 class=\"section-title\">\n            <span class=\"sub-title\"><\/span>\n\t\t\tGet Your Ticket        <\/h2>\n\t\t                    <\/div><!-- Section title -->\n    \n    \n\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3e7788f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e7788f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ea49f86\" data-id=\"ea49f86\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3cfda9 elementor-widget elementor-widget-exhibz-pricing\" data-id=\"f3cfda9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:400,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-pricing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                    <div class=\"ts-pricing-item active \">\n                <div class=\"ts-pricing-header\">\n                    <i aria-hidden=\"true\" class=\"icon icon-people\"><\/i>                    <h2 class=\"ts-pricing-name\">CX Professionals<\/h2>\n                    <h3 class=\"ts-pricing-price\">\n                        <img decoding=\"async\" class=\"currency\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2019\/06\/bg_shape.png\" alt=\"CX Professionals\">\n                        <span>1400\u20ac<\/span>\n                    <\/h3>\n                <\/div>\n                <p>\n                    <p>A world-class conference<br \/>Access to an international community of 100+ high-profile CX experts and decision-makers from top companies in Europe<br \/>Inspiring speeches and presentations<br \/>Enjoy lunch, coffee, and unlimited drinks<br \/>Participate in dynamic panel discussions<br \/>Opportunities for one-to-one meetings<br \/>Live interviews<br \/>Ample hours for networking and relationship building<\/p>                <\/p>\n                <a target=\"_self\" rel=\"nofollow\" href=\"https:\/\/ti.to\/impactic-gmbh\/cx-conference-berlin\/with\/wjmvdwmj94c\" class=\"btn btn-round\">Buy Ticket<\/a>\n            <\/div>\n        \n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-05eaae3\" data-id=\"05eaae3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c1a82c6 elementor-widget elementor-widget-exhibz-pricing\" data-id=\"c1a82c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:450,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-pricing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                    <div class=\"ts-pricing-item active \">\n                <div class=\"ts-pricing-header\">\n                    <i aria-hidden=\"true\" class=\"far fa-building\"><\/i>                    <h2 class=\"ts-pricing-name\">Vendors and  Solution Providers<\/h2>\n                    <h3 class=\"ts-pricing-price\">\n                        <img decoding=\"async\" class=\"currency\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2019\/06\/bg_shape.png\" alt=\"Vendors and  Solution Providers\">\n                        <span>2500\u20ac<\/span>\n                    <\/h3>\n                <\/div>\n                <p>\n                    <p>A world-class conference<br \/>Access to an international community of 100+ high-profile CX experts and decision-makers from top companies in Europe<br \/>Inspiring speeches and presentations<br \/>Enjoy lunch, coffee, and unlimited drinks<br \/>Participate in dynamic panel discussions<br \/>Opportunities for one-to-one meetings<br \/>Live interviews<br \/>Ample hours for networking and relationship building<\/p>                <\/p>\n                <a target=\"_self\" rel=\"nofollow\" href=\"https:\/\/ti.to\/impactic-gmbh\/cx-conference-berlin\/with\/6kgkrht0iom\" class=\"btn btn-round\">Buy Ticket<\/a>\n            <\/div>\n        \n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-332e9db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"332e9db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2166b1b\" data-id=\"2166b1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec9e464 elementor-widget elementor-widget-spacer\" data-id=\"ec9e464\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a836cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a836cf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f499d2\" data-id=\"4f499d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-469a287 elementor-widget elementor-widget-heading\" data-id=\"469a287\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"venue\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Venue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d46227 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d46227\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e81716\" data-id=\"8e81716\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2105cf elementor-widget elementor-widget-heading\" data-id=\"f2105cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Westin Grand Berlin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bd146b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bd146b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-135cb0e\" data-id=\"135cb0e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0a7b0d elementor-widget elementor-widget-image\" data-id=\"f0a7b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/01\/Westin.jpg\" class=\"attachment-large size-large wp-image-5421\" alt=\"\" srcset=\"https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/01\/Westin.jpg 1280w, https:\/\/impactic.de\/cxconference-dach\/wp-content\/uploads\/2026\/01\/Westin-768x576.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f2abc14\" data-id=\"f2abc14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b9828b elementor-widget elementor-widget-google_maps\" data-id=\"2b9828b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=The%20Westin%20Grand%20Berlin&#038;t=m&#038;z=11&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"The Westin Grand Berlin\"\n\t\t\t\t\taria-label=\"The Westin Grand Berlin\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1340cd9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1340cd9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-260f01b\" data-id=\"260f01b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7628006 elementor-widget elementor-widget-spacer\" data-id=\"7628006\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5afdf5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5afdf5b\" data-element_type=\"section\" data-e-type=\"section\" id=\"contact\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ede278e\" data-id=\"7ede278e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1e84ecee elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e84ecee\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:400}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4c26b063\" data-id=\"4c26b063\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61032422 elementor-widget elementor-widget-exhibz-title\" data-id=\"61032422\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"exhibz-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n    <div class=\"title-section-area\">\n        <h2 class=\"section-title\">\n            <span class=\"sub-title\"><\/span>\n\t\t\tContact Us        <\/h2>\n\t\t                    <\/div><!-- Section title -->\n    \n    \n\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb0789 pp-contact-form-7-button-custom elementor-widget elementor-widget-pp-contact-form-7\" data-id=\"6cb0789\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"pp-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"pp-contact-form pp-contact-form-7 placeholder-show pp-custom-radio-checkbox\">\n\t\t\t\t\t\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2803-p1640-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2803\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cxconference-dach\/#wpcf7-f2803-p1640-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2803\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2803-p1640-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"1640\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"hero-form\">\n\t<div class=\"row form-group\">\n\t\t<div class=\"col-lg-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-fname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"your-fname\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-lg-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name\" value=\"\" type=\"text\" name=\"your-lname\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row form-group\">\n\t\t<div class=\"col-lg-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-lg-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-mobile\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Mobile\" value=\"\" type=\"text\" name=\"your-mobile\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row form-group\">\n\t\t<div class=\"col-lg-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Company\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-lg-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Subject\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row form-group\">\n\t\t<div class=\"col-lg-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Message\" name=\"your-message\"><\/textarea><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"math-quiz\"><label><span class=\"wpcf7-quiz-label\">15+15=?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"math-quiz\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_math-quiz\" value=\"d971febf442215d748b3d27a5dafe993\" \/><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SEND MESSAGE\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8c62f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8c62f8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-805b3bd\" data-id=\"805b3bd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16024b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16024b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc36b95\" data-id=\"bc36b95\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ee2299 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ee2299\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f32f4dd\" data-id=\"f32f4dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Experience Conference DACH 28 May 2026, Berlin Buy Ticket About the Event The Customer Experience Conference is a global series where 100+ high-profile CX professionals and decision-makers from the DACH region and Europe come to share their expertise and meet their peers. The participants include CCXOs, VPs of CX, Heads of CX, and Directors [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1640","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/pages\/1640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/comments?post=1640"}],"version-history":[{"count":1456,"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/pages\/1640\/revisions"}],"predecessor-version":[{"id":5610,"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/pages\/1640\/revisions\/5610"}],"wp:attachment":[{"href":"https:\/\/impactic.de\/cxconference-dach\/wp-json\/wp\/v2\/media?parent=1640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}