Björn Lorenzen

Regional Vice President Central Europe at Yext (2K+ employees)
2:30 to 3:00 pm CET

Thursday 12 October 2023

Customer Experience Redefined: How AI is Revolutionising the Digital Customer Journey

Advances in artificial intelligence, particularly in relation to ChatGPT, are currently ubiquitous in the media. With the potential to revolutionise the way businesses interact with their customers, AI is generating a lot of discussion. Learn from Björn Lorenzen, Regional Vice President Central Europe at Yext, how artificial intelligence can revolutionise the digital customer journey and take your brand's customer experience to a whole new level.