speaker-photo

Jennifer Spencer Charles

Head of PR & Digital Content at Crowe UK (1.4k+ employees)
10:00 - 10:30 am

Thursday 18 June 2026

Beyond the Brief: Building trust and credibility through people-led content

From short-form video to trend-led content, modern formats are often dismissed as informal or gimmicky in professional firms. This session challenges that mindset, exploring why personality matters and how creativity and trends can be embraced without losing authority. Drawing on real-world examples, it will show how people-led storytelling can cut through the noise, humanise content, and communicate meaningful messages with clarity, warmth, and impact - helping businesses build trust and remain credible in an increasingly crowded digital landscape.